I have been part of the BPO industry for the past 7 years. I was first introduced to the BPO industry when I handled Paypal clients. I then became associated with Thomson Reuters when I wanted to become a financial analyst. When I had a chance to become an Account Manager in one of the start up companies in the Philippines, that's when I transferred to Ingenium. I started as and Account Manager with just 10 employees. As soon as I started, I became the company trainer as well, training all new hires, in pre